Privacy Policy

Last updated: 26 January 2026

At Art Way Decor LLC (“Art Way Decor”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit artwaydecor.com or contact us through our website, WhatsApp, phone, or advertising campaigns.

1) Information We Collect

We may collect the following types of information:

A) Information you provide to us

  • Contact details: name, email address, phone number.
  • Inquiry details: subject, message content, project requirements, location, budget range (if you share it), and any attachments you choose to send.
  • Communication details: information you provide when you contact us via WhatsApp, phone, or email.

B) Information collected automatically When you browse our website, we may automatically collect:

  • Device information (browser type, operating system).
  • Usage data (pages visited, time on site, referral source).
  • Approximate location based on IP address.
  • Cookies and similar tracking technologies (see Section 6).

C) Information from advertising platforms If you contact us through Meta (Facebook/Instagram) lead forms or Google Ads, we may receive the details you submit there (e.g., name, phone, email, inquiry). (We only receive what you choose to submit.)

2) How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide estimates/consultation.
  • Contact you about your project via your preferred channel (call, WhatsApp, email).
  • Improve our website, services, and customer experience.
  • Run, measure, and improve our marketing campaigns (e.g., which ads bring inquiries).
  • Maintain internal records (quotes, communication history).
  • Protect our business against fraud, abuse, or security threats.
  • Comply with legal obligations.

Where applicable under data protection law, we process personal data based on:

  • Your consent (e.g., when you submit an inquiry form or request contact).
  • Legitimate interests (e.g., responding to inquiries, improving services, marketing performance).
  • Contractual necessity (e.g., when processing is needed to prepare or perform a service agreement).
  • Legal obligations (e.g., compliance and recordkeeping requirements).

4) Sharing Your Information

We do not sell your personal data.

We may share information only when necessary with:

  • Service providers who help us operate the website, analytics, hosting, CRM, communications, or marketing tools.
  • Advertising platforms (Meta/Google) for campaign measurement (often via cookies/pixels, if enabled).
  • Legal authorities if required by law or to protect rights, safety, and security.
  • Internal team members/contractors who need the information to respond to your inquiry or deliver services.

All sharing is limited to what is reasonably necessary.

5) Data Retention

We keep your information only as long as needed to:

  • Respond to your inquiry and provide services.
  • Maintain records for business and legal purposes.
  • Resolve disputes and enforce agreements.

If you want deletion earlier, see Section 9.

6) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Make the website work properly.
  • Understand traffic and usage (analytics).
  • Measure marketing performance (advertising pixels/tags, if enabled).

You can control cookies in your browser settings. Disabling cookies may affect some site functionality.

7) Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our website may contain links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

9) Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To request any of the above, contact us using the details below.

10) Contact Us

If you have questions or requests about this policy or your data, contact:

Art Way Decor LLC
Email: info@artwaydecor.com
Phone: +971 50 247 9608
Address: 801, Ithraa Plaza, 2nd Street, Garhoud, Dubai, UAE :contentReference[oaicite:1]{index=1}

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. By continuing to use the website after changes, you accept the updated policy.